If you are having an error while opening the client today - please follow the steps:
1. Go to %appdata%/Kasteria/Kasteria_v3.0
2. Copy lootconfig.otml, config.otml, minimap.otmm and hotkeys_1.otml
3. Remove Kasteria_v3.0 directory
4. Open client again
5. Close the client
6. Paste previously copied configs into Kasteria_v3.0 directory
Voila, client supposed to be open without any issues!
1. Go to %appdata%/Kasteria/Kasteria_v3.0
2. Copy lootconfig.otml, config.otml, minimap.otmm and hotkeys_1.otml
3. Remove Kasteria_v3.0 directory
4. Open client again
5. Close the client
6. Paste previously copied configs into Kasteria_v3.0 directory
Voila, client supposed to be open without any issues!
10 February 2026
Lost account - access recovery
There are 3 types of account recovery.
| Recover access to account | |||
| Account Name | Account E-mail | Recovery key | |
|---|---|---|---|
| REQUIRES | - Access to current e-mail - Account name - Name of one character |
- Access to current e-mail - Account e-mail - Name of one character |
- Recovery Key - Name of one character |
| TIME | Click link from e-mail | Click link from e-mail | Instant! |
| DESCRIPTION | Click link and reset password. | Click link and reset password. | Set new password to account. |
| By Account Name | By Account E-mail | By Recovery Key | |
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